Return & Refunds

At Thomas Cabins, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our return and refund policy.

1. Eligibility for Returns

• Returns are accepted only for defective or damaged items.
• Items must be returned in their original condition and packaging.
• Return requests must be made within 7 days of receiving the product.

2. Non-Returnable Items

• Used, worn, or damaged products (unless received in that condition).
• Items without original packaging.
• Customized or clearance items.

3. Return Process

• Contact our support team at [email protected] with your order details and reason for return.
• If eligible, we will arrange a return pickup or provide further instructions.
• Refunds are processed only after we receive and inspect the returned item.

4. Refund Policy

• Refunds are issued only in the form of  have Only Cash on delivery
  or exchange for the same or similar item.
• only cash refunds are provided.